121 Night In-Home Trial from Bragada®
Since 1958 All of Our Mattresses Have Been Hand Made in the USA.
If you're not completely satisfied for any reason, you can return your mattress within the guidelines of our program. We offer a 121 Day and Night In-Home Trial Period. If you try our mattress for ninty-one days, you can call us anytime for a return authorization number up to the 122nd day. Simply box up your mattress and foundation, label the cartons with the return number and ship them back to us at your cost. When we receive them, we'll issue you a full refund to the purchasing card for the mattress and foundation. If you prefer, we will pick-up the mattress and foundation, then issue you a refund to the purchasing card less the return shipping costs for the mattress and foundation.
Exceptions for the 121 Night In-Home Trial
Keep reading, we're not trying to hide anything with asterisks. Please note, however all our mattress are covered by this program except our value-based Premier, 9" Crowne, Avalon, Luxura, and Montebella mattresses. Additionally pillows, mattress protectors, toppers, frames, the adjustable bases themselves and special orders are not covered by the 121 Day and Night In-Home Trial Period.
PLEASE NOTE: Bragada has never and will never re-sell a mattress which has been returned to us. ALL returned mattresses are appropriately recycled to keep our landfills clean.
Returning Your Mattress
If you decide to return the mattress, you must contact Customer Service at 1-800-478-9098 before packing or shipping your mattress. All merchandise must be received good and clean condition and be given a "Return Merchandise Authorization" (RMA) number from our Customer Service Team.
Occasionally, problems may happen in shipping or otherwise, therefore all items that are defective on arrival, or are found to be defective will be replaced at no cost to you. Bragada® will pay for the appropriate shipping charges to replace the defective product. Otherwise, if your Bragada® mattress is found to be defective it will be covered under the terms of our Bragada® warranty.
What happens after 121 days and nights?
As we are sure you will be sleeping on your Bragada® mattress for many years, we offer our Lifetime* warranty to help you with any issues that may arise. Don't let our competitors' fancy warranty math confuse you with their pro-rated, pay as you go, used-tire warranties. Bragada® has been here to help you for over 50 years, we'll still be here if you need us, guaranteed.